Customer Growth Manager - LATAM
Full-Time Contractor | 100% Remote

About the Company
Our client is a fast growing B2B SaaS technology company transforming how brands and agencies create, manage, and scale digital advertising. Their platform combines creative automation, AI, and native HTML5 technology to help teams produce campaign ready digital ads faster, more efficiently, and at scale.

Role Overview
Our client is hiring a Customer Growth Manager to own relationships beginning immediately after the initial product demo and continuing through activation, conversion, retention, expansion, and referrals.
This is not a traditional Customer Success role. The Customer Growth Manager must be a product savvy, commercially minded partner who understands how creative and marketing teams actually work.
Candidates should have hands on experience with creative tools such as Adobe Creative Cloud, Figma, Canva, or similar platforms. This experience is important because our client's customers are designers, marketers, creative teams, agencies, and brands who need someone who understands their workflows,



challenges, and expectations.
The Customer Growth Manager will work directly with prospects inside the platform, help them complete real projects, solve workflow challenges, and demonstrate how the technology can improve the way they work.
The mission is simple: help first, build trust, and turn engagement into long term customer growth.

Key Activities
• Take ownership of prospect relationships immediately following product demos
• Become highly proficient with the platform and its primary customer workflows
• Help prospects and customers directly inside the software
• Guide prospects through trials, projects, creative workflows, and relevant use cases
• Understand the customer's existing creative workflow and tools
• Demonstrate how the platform fits into or improves existing Adobe, Figma, Canva, and creative production workflows
• Help prospects solve real creative and produc

📌 Customer Growth Manager (México)
🏢 Tendril
📍 México