Job Title - Business Analyst – Insurance Domain

Job Type Full-Time

Location- Hybrid - Mexico City, Queretaro, Monterrey, and Guadalajara]

Job Overview

We are looking for an experienced Business Analyst with strong Insurance domain knowledge to work closely with business stakeholders, product teams, technology teams, and QA teams to analyze business requirements and translate them into clear functional specifications.

The idóneo candidate should have hands‑on experience working on Insurance processes, policy administration, claims, underwriting, billing, and/or insurance products and should be comfortable working in Agile environments.

Key Responsibilities
- Collaborate with business stakeholders, product owners, SMEs, developers, and QA teams to understand and document business requirements.
- Conduct requirements gathering sessions, stakeholder interviews, workshops, and requirement analysis.
- Translate business requirements into Business Requirements Documents (BRD), Functional Requirements Documents (FRD), user stories, and acceptance criteria.




- Analyze and document insurance business processes, workflows, and system requirements.
- Work on insurance processes including policy administration, underwriting, claims, billing, endorsements, renewals, cancellations, and policy servicing.
- Identify business process gaps, inefficiencies, and opportunities for process improvement.
- Create process flows, workflow diagrams, use cases, functional specifications, and data mappings.
- Work closely with development and QA teams to clarify requirements and resolve functional questions.
- Support User Acceptance Testing (UAT) by preparing test scenarios, reviewing test cases, and validating system functionality against business requirements.
- Analyze defects and assist teams in identifying root causes and appropriate resolutions.
- Support data analysis, reconciliation, and validation using SQL and reporting tools where required.
- Participate in Agile ceremonies inclu

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