Company:
Qualcomm Intl Inc., Mexico Branch Office Job Area:
Information Technology Group, Information Technology Group > IT Engineering General Summary: As a software developer in the Qualcomm IT Operations Management Team, you will be responsible for developing and maintaining full-stack applications in the observability and AI-driven operations space.
Your expertise in Golang, Python, and Java will be crucial in building robust and scalable software solutions — including agentic AI systems that leverage Large Language Models (LLMs) to automate incident response, root cause analysis, and operational intelligence. The position also includes supporting internal stakeholders with their observability platform needs, including onboarding, instrumentation, and troubleshooting.
Additionally, you will contribute to the adoption of open standards such as OpenTelemetry (OTEL) to modernize and future-proof our telemetry pipeline. The role requires knowledge across different systems including coding, database, continuous delivery and deployment, and modern AI/ML frameworks. This position will:



Develop and maintain full-stack applications using Python, Golang, and Java.
Design, build, and iterate on agentic AI workflows powered by LLMs, including retrieval-augmented generation (RAG), tool-use orchestration, and chain-of-thought reasoning for SRE automation.
Contribute to the development and scaling of Qualcomm's agentic SRE platform, integrating observability data with AI-driven decision-making.
Collaborate with cross-functional teams to design, develop, and implement new features.
Ensure the performance, quality, and responsiveness of applications.
Troubleshoot and debug applications to optimize performance.
Drive the evaluation and implementation of OpenTelemetry (OTEL) for standardized telemetry collection, helping transition from vendor-specific instrumentation to open, portable observability.
Maintain code quality and organization through best practices and code reviews.
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📌 Software Developer, Observability (Ciudad de México)
🏢 Qualcomm
📍 Ciudad de México