Head Of Customer Service (Santa Catarina)

Head Of Customer Service (Santa Catarina)

02 oct
|
Caterpillar Financial Services
|
Santa Catarina

02 oct

Caterpillar Financial Services

Santa Catarina

Caterpillar Inc. is seeking a Manager of Customer Services to lead the customer service function across all contact channels.
The role focuses on setting service strategies, driving performance, and improving processes to deliver outstanding customer experiences. Responsibilities include guiding teams, managing inquiries and escalations, and collaborating with operations, sales, and cross-functional partners to uphold service levels and business objectives.

📌 Head Of Customer Service (Santa Catarina)
🏢 Caterpillar Financial Services
📍 Santa Catarina

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