At Cognizant we have an idóneo opportunity for you to be part of one of the largest companies in the digital sector worldwide. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #Proficiency in Python scripting within the Ignition environment
~ Strong understanding of industrial communication protocols: Experience with relational databases: SQL Server, MySQL, or PostgreSQL (query writing, stored procedures)
~ Familiarity with PLC/DCS platforms (Allen-Bradley, Siemens, Schneider, Honeywell, DeltaV)
~ Working knowledge of networking fundamentals: TCP/IP, VLANs, firewalls, and OT/IT convergence
~ Familiarity with CI/CD pipelines and DevOps practices applied to OT/SCADA environments
~ Experience with cloud-connected SCADA or IIoT architectures (AWS, Azure IoT, MQTT Sparkplug B)
~ ADVANCED ENGLISH IS A MUST
~ Hybrid role in Mexico City, Guadalajara, Monterrey or Queretaro
Act as the primary support contact for production issues across Ignition and IIoT systems
Troubleshoot incidents across the full stack




Shop-floor devices → OPC-UA/Kepware → Ignition → MQTT/Kafka → Cloud
Data availability, latency, and integrity
Gateway performance and connectivity
Handle incidents via ITSM tools (ServiceNow/Jira) with SLA adherence
Perform Root Cause Analysis (RCA) and implement preventive measures
Support multi-site and multi-gateway environments (local + cloud gateways
Administer Ignition Gateway (Edge & Enterprise deployments)
Installation, upgrades, patching, and configuration
System audits and performance optimization
Support PLC/DCS integrations via OPC-UA, Modbus, DNP3, and other industrial protocols
Maintain and troubleshoot database connections (MS SQL Server, MySQL, Oracle, PostgreSQL)
Collaborate with network engineers to maintain firewall rules, VPN tunnels, and VLAN segmentation for OT/IT networks
Assist in integrating Ignition with ERP/MES systems (SAP, Oracle, Plex) via REST/SOAP APIs
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📌 ERP Support Engineer (La Reforma)
🏢 Cognizant
📍 La Reforma