Req ID: 369432/n/nNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now./n/nWe are currently seeking a Quality /u0026 Performance Senior Manager to join our team in CDMX, Ciudad de M/u00e9xico (MX-CMX), Mexico (MX)./n/nResponsibilities:/n/n/u2022 Defines effective and efficient quality processes and monitors quantitative process management. /n/u2022 Identifies best practices for the organization with particular focus on achieving high value-addedservices and operational excellence. /n/u2022 Interacts with various stakeholders to effectively monitor the implementation of quality processes. /n/u2022 Sets direction, leads institutionalization of processes consistent with known best practices and participates in senior leadership reviews to ensure processes have comprehensive organizational impact. /n/nRequired skills: /n/n/u2022 Advanced influencing and communication skills.



/n/u2022 Advanced knowledge of relevant operational process area software and support, infrastructure services and business process services. /n/u2022 Advanced knowledge on any two Quality Assurance Models (ISO 9001, 20000, 27001, CMMI, PCMM, Six Sigma techniques). /n/u2022 Advanced knowledge of audit process and auditing skills. /n/u2022 Strong proficiency in MS office applications. /n/u2022 Advanced knowledge on Quality Management. /n/u2022 Advanced skills in process documentation. /n/u2022 Advanced statistical techniques and quantitative analysis skills. /n/u2022 Strong project management skills./n/nAbout NTT DATA/n/nNTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune General 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world/u0027s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-sc

📌 Quality & Performance Senior Manager (Ciudad de México)
🏢 Ntt Data
📍 Ciudad de México