Bilingual Customer Service Representative
Location: Tijuana, Baja California, Mexico
Requirements
- Conversational to advanced English
- Elementary school diploma or higher
- Customer service experience preferred
- Call center experience is a plus
- Excellent verbal and written communication skills
- Availability to work assigned schedules

Key Responsibilities
- Answer inbound customer calls
- Provide information and support regarding customer accounts
- Resolve customer inquiries and concerns professionally
- Update customer information in company systems
- Deliver an outstanding customer experience

Compensation
- Monthly salary: MXN $17,268 to $22,760
- Performance-based bonuses

Benefits
- Paid training
- IMSS (Mexican Social Security)
- Private medical insurance
- Life insurance
- Grocery vouchers
- Meal vouchers
- Employee discounts
- Gym membership discounts
- Company savings fund
- Company parking
- Versátil schedules
- Enhanced maternity leave
- Referral program

Available Schedules
- 6:00 AM 4:00 PM
- 7:00 AM 5:00 PM
- 9:00 AM 7:00 PM
- 9:15 AM 7:15 PM
- 10:00 AM 6:00 PM
- 10:00 AM 7:00 PM

Position Type
Full-time | Permanent Position

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