Description
Essential Job Functions
+ Client Facing Role that manages the overall business relationship
+ Account mapping, business unit breakdown (touchpoints to align regional/general team)
+ Run QBRs & ensure they are properly prepared for
+ Ensure each Crane Worldwide office servicing the account understands the SOPs and executes accordingly
+ Report Creation / Monitoring / Distribution (responsible/accountable)
+ Performance management (responsible/accountable)
+ Market Analysis / Industry Awareness
+ Drives collaborative efforts internally by supporting and sharing best practices in the following key areas:
Client Reviews Strategic Business Plans
Value add Programs Process Improvements
Tender Management Technology Solutions
+ Impact & coverage analysis -> identify service or opportunity gaps
+ Penetrate organizational structure and develop relationship beyond main points of contact
+ Maintain rates and assess yields monthly
+ Monitor account for timely payments and assist with collections on past due invoices
+ Enter all meeting notes, action items, complaints,



compliments into our CRM and distribute to appropriate people in global network
+ When necessary, travel within region to visit accounts/account sites and Crane Worldwide offices to review procedures and maintain customer information/satisfaction
+ Ensure all company policies and regulatory requirements are adhered to
+ Identify growth opportunities and develop a strategy to secure opportunities with the appropriate internal resources
+ Create a business development plan with short- and long-term business objectives, initiatives, and quantified value-added contribution
+ Other duties as assigned
Other Skills & Abilities
+ Excellent Organizational Skills
+ Excellent written and verbal skills
+ Excellent presentation and interpersonal skills
+ Thorough knowledge of transportation industry logistics and freight forwarding
+ Thorough knowledge of successful sales techniques
+ Strong computer skills including

📌 Strategic Global Account Manager (Monterrey)
🏢 CTC
📍 Monterrey