Senior Process Analyst
• 7–10 years in process improvement / BPM / operations transformation
• Experience managing process optimization workstreams
• Strong understanding of process analysis and improvement techniques (e.g., Lean Six Sigma)
• Expertise in Business Process Management (BPM) methodologies, techniques, and methods, including process mapping/modeling
• Exposure to leveraging BPMN tools for mapping and process improvement (functional perspective)
• Experience in maintaining process documentation and improvement artifacts, Strong analytical, communication, and stakeholder coordination skills
• Manage process optimization workstreams across 2–3 process areas
• Evaluate current workflows and identify inefficiencies and bottlenecks
• Conduct structured analysis to recommend process improvement opportunities




• Apply data-driven insights to support decision-making and improvements
• Identify opportunities to leverage technology for process enhancement
• Support implementation of process improvements and optimization initiatives
• Maintain detailed documentation of processes, improvements, and best practices
• Track process performance and support KPI/metrics analysis
• Collaborate with cross-functional teams for process improvement initiatives
• Support knowledge sharing across teams and repositories
• Identify risks/issues and escalate with recommendations
• Contribute to continuous improvement efforts within assigned scope

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