At One&Only;, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Woven seamlessly into the diverse, dramatic vistas of one of Mexico’s last tropical beachfront jungles in Riviera Nayarit, One&Only; Mandarina provides the perfect balance between chic treehouse seclusion and clifftop villas. The warm Mexican charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About the job.

Under the guidance of the lead therapist,



the spa therapist is responsible for providing treatments to guests to ensure the highest technical and service standards

Main Duties and Responsibilities

Administration
- Maintains the privacy and ensures the safety of guests.
- Arrives on duty promptly and according to the department's service list, wearing a clean and proper uniform and spa pin.
- Adheres to grooming and uniform standards at all times.
- Is aware of all emergency procedures, hotel promotions, hotel product knowledge, VIP arrivals, VIP at Home, and eventsBe fully familiar with the spa software system.

Customer Service
- Offers spa treatment protocols to guests with the highest technical and service standards.
- Possesses complete knowledge of the spa therapy team's product, sales protocols, and operations.
- Sells more spa services and retail products, meeting personal and budgetary goals.
- Assists the lead therapist with product inventory.
- Identifies a

📌 Therapist (México)
🏢 Kerzner International
📍 México