Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

A highly skilled specialist that contributes to the development of new concepts and techniques, consistently works on complex assignments requiring independent action. Focus is on complex tasks requiring highly skilled and independent judgement, while contributing to the development of new concepts and techniques for standard operating procedures. Supports the overall team.

Responsibilities




- Coordinates incoming requests and work assignments to support customer orders; works on complex customer requests
- Initiates project meetings, including capturing and distributing notes and action items
- Understands the approval process and determines timelines for orders that have been expedited or requires negotiation
- Determines when to approve custom orders and amends for labor hours and material costs, if required
- Coordinates the review of eligibility approvals in in the system
- Provides weekly queue management activity reports and metrics to supervisor
- Oversees completion of necessary reporting, manages ad-hoc reporting requests
- Supports internal/external audits on request by management
- Coordinates reviews and/or approvals of work order permits
- Updates local asset databases and other systems
- Creates/Supports reporting to customers (e.g. power or access)

Installations
- Acts as a highly skilled subject matter su

📌 Data Center Critical Facilities III (Santiago de Querétaro)
🏢 Equinix
📍 Santiago de Querétaro