Intugo, in partnership with a foreign healthcare services provider, seeks a QA Team Lead to drive quality operations for healthcare contact center and patient scheduling teams. The role combines people leadership with hands-on quality management and client interaction, based on on-site work in Guadalajara, MX.
Key responsibilities include coaching QA staff, delivering performance reviews, and ensuring scheduling accuracy and patient experience.
📌 Healthcare QA Team Lead — Scheduling (Centro)
🏢 Intugo
📍 Centro