Integral Services Portfolio Readiness Manager

Description -

Job Summary

This position is a Global Services Portfolio Readiness Manager in the HP Solutions Operations organization.

This role is part of the Services Product Setup organization and is responsible for enabling New Service Introductions for transactional lifecycle support services to market globally to achieve the objectives of the HPS business and support our customers and partners. This team also leads or is involved in services-related projects after launch, such as extensions, expansions or improvements to offerings or related processes, systems/tools, infrastructure, and/or documentation. The role represents services within product or solution portfolio core teams, incorporating service requirements into various product/solution development stages, and analyzing business performance to identify areas for improvement. The role collaborates globally to implement innovative services and solutions and influences customer projects.



The role also works independently to resolve moderate scope problems and ensure alignment with business requirements.

Responsibilities
- Engages in the planning of product support or solution portfolios throughout their entire lifecycle, ensuring alignment with pricing strategies, seamless end-to-end service delivery, and readiness for sales, along with their associated processes.
- Represents services within product or solution portfolio core teams and incorporates service requirements into various product development stages
- Utilizes understanding of customer business requirements to develop business case, validate the solution, and demonstrate services added value.
- Set-up Services that meet or exceed customer expectations (offers, deliverables, modifiers); Modify existing Services per business requests.
- Plan and execute the introduction and release of the service SKU’s ensuring that a support offering is available at service launch.
- Continually drives innovation th

📌 Global Services Portfolio Readiness Manager (San Pedro Tlaquepaque)
🏢 HP..
📍 San Pedro Tlaquepaque