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Position overview:

The Director, Global Payroll Operations is a senior Global Business Services leader responsible for defining and executing Ball's global payroll operations strategy and ensuring the delivery of accurate, compliant and efficient payroll services across all regions. Reporting to the VP, Global Business Services, this role provides leadership for global payroll operations, driving governance, risk management, standardization and operational excellence while ensuring employees are paid accurately,



on time and in accordance with all regulatory and company requirements.

The role is accountable for establishing a high-performing integral payroll operating model that balances compliance, service quality, cost effectiveness and employee experience. Through strong leadership, stakeholder engagement and continuous improvement, the Director ensures payroll operations remain aligned with evolving business needs, workforce changes and regulatory requirements.

Working in close partnership with the Director, Global Process and Technology Owner, this leader helps shape the future of payroll delivery by aligning operations, processes, technology, data and transformation initiatives. Together, these roles drive service innovation, automation, operational efficiency and scalable solutions that strengthen compliance, support business growth and enhance the employee experience globally.

Key responsibilities include:

Global Payroll Strategy, Governance & Compliance

📌 Director, Global Payroll Operations (Santiago de Querétaro)
🏢 Ball
📍 Santiago de Querétaro