Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).

As a Senior Specialist, Business & Delivery Operations, you will help ensure that delivery teams execute projects efficiently, on time, within scope, and with a strong understanding of commercial and profitability objectives.

This is a hands-on operational role focused on connecting day-to-day delivery execution with resourcing, financial discipline, and process improvement. You will partner closely with Creative, Account, Governance, Finance, Project Management, and Resource Management teams to identify risks early, improve visibility, and support scalable execution across Mexico and LATAM.





You will not only track delivery performance, you will help teams act on it.

Core Responsibilities
- Monitor project delivery performance across timelines, scope, presente hours, budget consumption, utilization, and key risks.
- Support scope validation, effort estimation, and delivery planning to ensure projects are feasible, on budget, and aligned with commercial objectives.
- Identify and escalate scope leakage, unplanned work, rework, budget overruns, staffing gaps, and delivery risks, providing clear recommendations for action.
- Partner with Project Management, Account, Creative, Finance, Governance, and Resource Management teams to maintain accurate forecasts, capacity visibility, and operational reporting.
- Support resource allocation decisions across local teams, regional hubs, and internal departments, balancing quality, availability, seniority, location, and cost.
- Prepare and mai

📌 Senior Specialist, Business (Ciudad de México)
🏢 Monks
📍 Ciudad de México