Remote Support SpecialistApply: Hybrid: Tlanepantla, México, Mexico: Full time: Posted 2 Days Ago: JR101118Dover Imaging & Identification (DII) is a segment of Dover Corporation that includes the following brands: Markem-Imaje, Blue Bite, Solaris Laser, Systech, MS Printing Solutions and JK Group. We design, manufacture and deliver industrial equipment, consumables, software and services solutions for the marking & coding, consumer engagement, product traceability, authentication, and digital textile printing markets.With more than 40 offices and over 3,000 employees worldwide, DII has a presence in +28 countries and offers numerous job opportunities globally. If you're looking for an international, multidisciplinary and collaborative environment that offers a world of opportunities, come join us at DII.Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems.



Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.As a member of the PI Helpdesk (Packaging Intelligence) you will be part of an international team providing advanced software support for industrial automation solutions used by leading manufacturers worldwide.This is an opportunity to join a newly established support hub in Mexico, working alongside colleagues across Europe, Asia and the Americas. You will troubleshoot complex software solutions that integrate production lines, printers, databases and ERP systems in industries such as Food & Beverage, Pharmaceutical and Consumer Goods.New hires will complete in-person training in the office Monday through Friday for the first 1-2 weeks, 8:30am-5:30pm. Once training is complete, flexibility to cover shift hours 6:00am-2:30pm will be required to support our international customer

📌 Remote Support Specialist (Tlanepantla)
🏢 Hydro Systems
📍 Tlanepantla