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A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Mes support located on Flex North.

Reporting to the IT Operations Manager the Mes support Responsible for analyzing complex business problems in order to solve them with automated systems and will also be responsible for designed details for automated systems in order to make them more efficient. Supporting the IT system development projects team for the business, responsible for administering and maintaining the organization’s information systems to ensure that they function reliably and in accordance with user needs.





What a typical day looks like:
- Provide solution to incidents of second and third functional and technical level.
- Record the occurrence and resolution of support incidents.
- Implementation and registration of permanent solutions to failures in IT services
- To diagnose quality problems of application data.
- Define, plan and implement preventive actions to avoid future incidents of known problems by the same source.
- Prioritize and resolve support incidents generated in IT services.
- Ensuring the availability of floor control systems.
- Scale and ensure solving problems that cannot be resolved to the service provider.
- Install and update applications on servers that provide services to manufacturing.
- Install in production environments software packages stuck to the rules.
- Design, develop and implement tools that make efficient manufacturing processes of the business.
- Documenting t

📌 Mes Support (Guadalajara)
🏢 Flex
📍 Guadalajara