Have you ever ordered a product on Amazon and when that box with the smiley arrived wondered about its journey until your doorstep? Have you asked where it came from and how much it cost Amazon to deliver it to you? If so, the Amazon Logistics, Last Mile team is the right team for you. As Amazon constantly works to be the most customer-centric company on earth, a key element of customer experience is how we fulfill and deliver their orders. Amazon aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible through a world class last mile operation. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services.

The Hub Delivery Partner (Hub Delivery) team is responsible for managing and growing the network of micro-entrepreneurs (mom and pop stores) with independent contractors that power Amazon last mile delivery service.



Our partners work from their stores and are assigned packages that can be deliver close to their stores. This team charts the strategy and plan to build Hub Delivery capacity and flexibility across the delivery network in the country.

Key job responsibilities
Support Hub Delivery operations, ensuring the quality, compliance, capacity, and execution standards of the program.
Monitor key operational metrics and identify performance gaps, risks, and improvement opportunities across delivery stations and Hub Delivery Partners.
Ensure operational control of the program through regular follow-up on package volume, backlog, adherence, capacity, and partner execution.
Support the growth and expansion of the Hub Delivery program by ensuring operational readiness, sufficient capacity, and proper implementation of new initiatives.
Manage the performance of more than 1,000 Hub Delivery Partners and support the execution of thousands of

📌 Hub Delivery Specialist, Hub Delivery (Cuauhtémoc)
🏢 Amazon
📍 Cuauhtémoc