Build your Career with an Industry Leader

Multi-Color Corporation is the global leader of premium printed label solutions, helping brands stand out in a competitive marketplace while inspiring positive consumer experiences. With a truly global network of over 12,000 teammates and facilities spanning across more than 25 countries, we strive to combine our integral reach with the personalized touch of local service. Come join us as we revolutionize the packaging industry in supporting our customers to help create emotional connections with iconic brands.

The Customer Service Team delivers MCC Label’s World Class Service model by providing clear, concise, and timely information regarding our customers’ purchase orders and shipments. This requires obtaining and utilizing an in-depth knowledge of our customers and the products that we produce for them. This will be achieved by demonstrating analytical thinking, comprehending the use of Fort Dearborn’s business systems and exceptional communication skills





We are looking for a Customer Service professional who combines strong customer service experience with knowledge of the labels, printing, packaging, or related manufacturing industries. Previous experience in the label industry is highly preferred, as familiarity with our products, processes, and operational environment will help reduce the learning curve and support a more effective onboarding experience.

Responsibilities:

Provide World-Class Customer Service
Takes personal responsibility for their customers by providing accurate and timely information regarding purchase orders received.
Manages the process of customer purchase orders from order entry through shipment by consistent and accurate communication with internal and external customers.
Investigates the customer’s issues and seeks information about the underlying needs of the customer beyond those initially expressed.
Effectively communicates and takes swift action to consistently exceed customer expectatio

📌 Customer Service Representative (Ciudad de México)
🏢 MCC
📍 Ciudad de México