Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with adaptable work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit: www.didiglobal.com/news
LI-Hybrid

Team Overview

We are looking for a highly strategic, negotiation-heavy,



and execution-oriented Manager to lead merchant operations and partner governance within our Food Delivery business unit. In this role, you will act as the formal strategic and political nexus between the Commercial team and the Delivery operations organization. Your focus will be on defining long-term policies, evaluating the financial ROI of operational decisions, and leading high-level institutional negotiations to build a proactive, data-driven governance framework for our merchant partner ecosystem.

Role Responsibilities

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- Leading Merchant Operations Strategy: Design, execute, and continually refine long-term strategic frameworks to optimize partner delivery operations, marketplace quality, and overall merchant success.
- Optimizing Core Logistics Metrics: Partner directly with Product and Analytics teams to resolve merchant-level bottlenecks, focusing on preparation times, avoidable courier wa

📌 Merchant Strategy and Ops (Ciudad de México)
🏢 Didi Global
📍 Ciudad de México