Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.

We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals.

Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com.

Job Summary





The Product Support Senior Representative will be responsible for providing technical and commercial support to customers, distributors, agencies, and sales teams across Mexico and Latin America. This position will serve as a key link between market needs and internal teams, collaborating closely with Sales, Marketing, Product Management, Engineering, Laboratory, and Supply Chain.

The position will support the product lifecycle, including product launches, technical documentation, training, troubleshooting, and regulatory requirements. The role will also be responsible for adapting and translating technical information for the Mexican and Latin American markets, supporting project development and commercial strategies.

Key Tasks & Responsibilities (Essential Functions)
- Provide technical support to customers, distributors, agencies, and sales teams across Mexico and Latin America.
- Support product launches, training programs, technical documentation, and commercialization

📌 Product Support Senior Representative (Ciudad de México)
🏢 Acuity
📍 Ciudad de México