Join Kellanova’s Integral Business Services (GBS) organization as a Senior Deduction Analyst supporting our customer portfolio across the U.S. In this role, you will drive the resolution of customer deductions, collections, and payment-related activities while partnering closely with commercial, finance, and customer stakeholders to improve cash flow performance and strengthen customer relationships. This position offers the opportunity to influence business results through data-driven decision making, process expertise, and customer engagement. Based within our Invoice to Cash team, you will collaborate with a diverse network of internal partners while supporting the delivery of exceptional customer service and operational excellence.
As a senior member of the team, you'll help drive performance against key receivables metrics, including DSO and Current Balance, while providing leadership and guidance to a small team. You'll have visibility across customer payment behaviors, deduction trends, and continuous improvement initiatives that impact business performance across North America.




A Taste Of What You’ll Be Doing
- Deduction Resolution Leadership — Manage complex AFH customer deductions, validations, and dispute resolution activities while driving timely recovery and settlement outcomes.
- Customer Portfolio Management — Own receivable performance for an assigned customer portfolio, partnering directly with U.S.-based customers to reduce overdue balances and improve cash collection results.
- Payment Process Oversight — Analyze payment activity, investigate application discrepancies, support reconciliation efforts, and ensure adherence to accounting and process requirements.
- Performance & Metrics Management — Monitor DSO, Current Balance, and collection performance metrics, identifying trends and implementing corrective actions to improve results.
- Team Support & Development — Provide guidance, coaching, and day-to-day support to a small team while helping driv

📌 Senior Deduction Analyst (Santiago de Querétaro)
🏢 Kellanova
📍 Santiago de Querétaro