Job Description
Just imagine Amazon customers across Mexico and Brazil finding the right products at the right time, even during peak demand. You'll be the link between insight and action

About the role
As our Customer Planning Manager, you'll help shape sustainable, profitable growth across Amazon Mexico and Brazil by turning demand signals into action. You'll forecast demand, manage inventory, and optimize operations to support customer satisfaction while balancing commercial ambition with supply chain execution. Working closely with account managers and cross-functional partners, you'll spot risks early, influence decisions with data, and help strengthen the LEGO® business across two growing markets.

Required Qualifications
- Delivered demand forecasting for retail or e-commerce businesses using statistical forecasting methods.
- Built advanced analytics processes that improved forecast accuracy, inventory performance, or sales outcomes.
- Managed inventory planning within e-commerce supply chains, including marketplace or fulfillment environments.




- Created demand planning models, replenishment workflows, or sales and operations planning processes at scale.
- Improved key planning metrics such as forecast accuracy, in-stock performance, or days of inventory on hand.

Preferred Qualifications
- Developed automated dashboards that provide real-time operational visibility.
- Worked with the Brazilian market within planning, supply chain, or commercial functions.
- Used local ERP, demand planning, or forecasting systems.
- Applied event modelling or SKU-level forecasting techniques across large product portfolios.
- Demonstrated fluency in Portuguese in a business environment.

What you'll build
- Stronger demand plans that support Amazon growth in Mexico and Brazil.
- More efficient operations that improve service levels while reducing unnecessary costs.
- Forecast accuracy and inventory health that support ambitious business targets.
- Customer plans aligned wit

📌 Customer Planning Manager (Ciudad de México)
🏢 Lego
📍 Ciudad de México