Warranty Technician (México)

Warranty Technician (México)

02 oct
|
Visteon
|
México

02 oct

Visteon

México

The
vehicle is becoming more intelligent, connected, and defined by software. This
is one of the most significant transformations in automotive history, and
Visteon is helping lead it.

We create the digital cockpit, AI-powered software, and
software-defined vehicle platforms that bring the next generation of mobility
to life. Across 17 countries, our 10,000+ innovators work in close partnership
with the world's leading automakers to transform breakthrough ideas into
production-ready solutions for passenger, commercial and two-wheeler markets.
What we build reaches millions of drivers worldwide.

Mission
of the Role:The
Warranty Technician performs hands-on testing and initial triage of returned
automotive electronic components. This role supports engineers in root cause
analysis by preparing test setups, executing diagnostics, and documenting
observations. The technician ensures accurate data collection and contributes
to the overall efficiency of the WEC.

Key
Objectives of this Role:

·
Perform bench testing and initial
diagnostics on returned parts.

·
Set up and operate test equipment




including oscilloscopes, multimeters, and simulation tools.

·
Document test results and observations
for engineering review.

·
Assist in the preparation of parts for
deeper analysis (e.g., disassembly, visual inspection).

·
Maintain lab equipment and ensure
calibration and readiness.

·
Support engineers in implementing
standardized testing procedures.

Key
Performance Indicators:

·
Accuracy: Percentage of correct root
causes identified vs. presente failure after customer impact.

·
Cycle Time: Average lead time per triage,
teardown, and analysis stage.

·
Test Outcome Quality: Rate of protocols
passed/failed vs. validated teardown findings.

·
Effective Collaboration: Timeliness and
resolution efficacy of handovers to CQE/Engineering.

·
NTF rate: NTF rate to be minimized

Key
Year One Deliverables:

·
Triage and test at least 300 returned
components.

·
Maintain 100% calibrati

📌 Warranty Technician (México)
🏢 Visteon
📍 México

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