Description

Passionate about positive change? Tech-savvy and ambitious? Join us at Birdman for an incredible opportunity to empower healthier, sustainable choices. Take flight and be part of our journey ???

About the role
At Birdman, sales only matter when they become cash flow.
We’re looking for a highly analytical and detail-oriented O2C Analyst to own the integrity of our Order-to-Cash process—from order validation and invoicing to collections, deductions recovery, and dispute resolution.
This role is critical to protecting Birdman’s revenue by ensuring every sale is accurately billed, collected on time, and protected against unnecessary deductions or penalties from major retail partners.
You’ll work cross-functionally with Finance, Supply Chain, Logistics, Sales, and Key Account teams to identify operational gaps, resolve disputes, and improve cash conversion efficiency.
If you enjoy solving problems, challenging inconsistencies, and turning operational complexity into financial efficiency—this role is for you.

Requirements




Key Responsibilities:Own the end-to-end Order-to-Cash cycle
- Ensure orders are properly processed, invoiced, delivered, and converted into cash.
- Monitor the full billing-to-payment workflow to avoid revenue leakage.

Protect company revenue
- Audit deductions, chargebacks, penalties, and retailer claims.
- Dispute unjustified deductions through retailer portals.
- Recover revenue from issues such as:
- Late deliveries (OTIF)
- Shortages
- Unauthorized promotions
- Duplicate billing
- Unsaleables
- Early deliveries

Ensure billing accuracy
- Validate invoices against purchase orders, pricing agreements, tax requirements, and customer-specific documentation.
- Prevent billing errors before they become collection issues.

Manage collections & accounts receivable
- Track outstanding balances.
- Follow up with customers to ensure timely payments.
- Reconcile credit notes, returns, discounts, and payment discrepancies.

Improve processes
- Id

📌 Commercial & Order to Cash Specialist (Guadalajara)
🏢 The Bird Man
📍 Guadalajara