Involves completing detailed analysis of complex data, systems or ideas and providing reports and recommendations. May also involve day-to-day data management in company software applications.

Acts as a technical expert on complex and specialist subject(s). Supports management with the analysis, interpretation and application of complex information, contributing to the achievement of divisional and corporate goals. Supports or leads projects by applying area of expertise.

Sources data and information from internal or external subject matter experts as required. Conducts systematic in-depth research and analysis into issues of varying complexity within area of technical specialism. Initiates, defines and leads the development and communication of effective reports to key stakeholders, including senior/executive management.

CE Business Control, CE Portfolio Management, CE Business Planning, ISO Compliance, CE Operating Controls, Meeting Reporting Requirements, Monitoring of CE spend, CE Budget Forecasting, CE Audit, Risk, Monitoring & Coordination,



Governance Planning & Execution (Prioritization), Portfolio Planning & Execution, Benefits & KPI Management, Portfolio Scope & Change Management, Portfolio Program Performance Reporting, Quality Assurance Management, Project Delivery Frameworks, Standards & Risk, Resource Management (FTE utilization & assignment)

Posting validity period: From September 18 to September 24, 2026

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:
- 2020 Fortune’s World Most Admired Companies (14th)
- 2019 Fortune’s Best Places to Work (15th)
- 2019 Forbes’s One of the “Best Employers for Diversity”
- 2020 FedEx LAC included in the GPTW’s Best Workplaces in La

📌 : Senior Customer Experience Analyst (México)
🏢 Fedex Group
📍 México