02 oct
|
Wipro Technologies
|
Guerrero
02 oct
Wipro Technologies
Guerrero
Wipro Limited is seeking a Service Desk Analyst to be the first point of contact for B2B users, resolving end-user issues in line with Service Desk objectives. You will respond to queries via calls, portal, emails, and chats, document tickets, and ensure adherence to TAT/SLA with proper escalation when required.
This role emphasizes strong customer service, logging and tracking of issues, and contributing to process improvements, with opportunities to learn client applications and internal
📌 Service Desk Analyst II (Guerrero)
🏢 Wipro Technologies
📍 Guerrero