Acuity Inc. is seeking a proactive order management specialist to support channel customers, handling inquiries and ensuring timely resolution of tasks across domains.
You will manage orders from entry to shipment, coordinate internal and external partners, and leverage Power BI to monitor regional performance, driving improvements and timely communication.
The role emphasizes customer focus, effective communication, and a willingness to learn to become an internal trainer and process owner.
📌 Customer Resolution Lead — Proactive Support Expert (México)
🏢 Acuity
📍 México