DiDi General Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.
DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.
The team is responsible for customer funds operation of local digital bank. Work closely with HQ Customer Fund Management team, Finance team and Treasury team.



Ensure the safety of customer fund by performing fund reconciliation in backoffice system and dealing with the finding difference. Responsible for liquidity management and cash planning for customer funds. Facilitate funding transfer within Mexico. Work closely with product and technical team to build up the automatic fund management platform system and achieve high efficient and safe fund management procedure. Lead the team to perform SPEI direct operation.
In this role, you'll be...
- Lead the customer management team to perform daily customer fund operation, maintained daily operational systems and procedures. Ensure the customer fund security.
- Lead the customer management team to perform daily payment channels transaction reconciliation, handle the abnormal payment transactions timely. Effectively reduce customer fund related complaints from customer service side.
- Manage the fund position, and perfo

📌 Customer Fund Operation Sr manager (México)
🏢 DiDi Chuxing
📍 México