Job Summary
Acts as an extension of senior management by providing administrative and operational support to ensure an effective and positive experience for internal and external customers. Supports management through scheduling, meeting coordination, travel arrangements, documentation, communications, and follow-up of key activities.
This position also supports customer service and supply chain activities, with a focus on coordinating customer shipments and miscellaneous shipments based on customer demand and internal departmental requirements. The role actively participates in the shipping process and maintains effective communication with customers and transportation providers to ensure products are shipped according to daily requirements.
The position serves as a key communication link between senior management, employees, customers, vendors, carriers, and other external parties, exercising independent judgment and discretion while maintaining confidentiality and a strong customer-service orientation.
Qualifications and Competencies
Key Responsibilities




- Anticipates the needs of senior management and manages schedules, meetings, and priorities.
- Arranges and coordinates business travel, including expense reports and visa/passport requirements as applicable.
- Gathers, compiles, verifies, and analyzes information for management use in documents such as memos, letters, reports, presentations, and other communications.
- Facilitates effective communication between senior management, employees, customers, vendors, transportation providers, and other external parties.
- Maintains the security and confidentiality of management records, files, and sensitive information.
- Monitors, reviews, and approves standard expenditures to ensure office activities are conducted within established budgets.
- Prepares and provides required reports on a regular basis.
- Prepares documents and presentation materials and screens and responds to incoming correspondence, inquiries, and

📌 Customer Shipping Planner (Ciudad Juárez)
🏢 Cummins México
📍 Ciudad Juárez