Work Model: On-site / Remote

Employment Type: Full-time

Schedule: Monday to Friday

About the Role

Impact Advisors Mexico is looking for an Epic AMB Associate to support ambulatory care workflows and healthcare technology solutions for U.S. healthcare organizations.

This role is designed for professionals with experience in ambulatory care, outpatient healthcare operations, clinical workflows, EHR/EMR systems, healthcare IT, or clinical applications who are interested in developing specialized expertise in Epic and healthcare consulting.

Epic AMB experience or certification is not required to apply. Candidates may have opportunities to develop Epic expertise and pursue certification based on applicable role requirements, business needs, eligibility, and Epic processes.

What You'll Do
- Support ambulatory and outpatient clinical workflows within Epic.
- Analyze application requests, incidents, and workflow issues related to ambulatory care.
- Support application configuration, testing, validation, and implementation activities.




- Work with clinical and operational teams to understand ambulatory workflow requirements and translate them into application solutions.
- Support workflows related to outpatient encounters, appointments, clinical documentation, orders, referrals, and patient care processes.
- Investigate application and workflow issues, identify potential root causes, and coordinate appropriate resolutions.
- Participate in testing and quality assurance activities for system enhancements.
- Support workflow analysis and optimization initiatives.
- Create and maintain application documentation, workflow materials, and support resources.
- Collaborate with physicians, nurses, clinical staff, ambulatory operations teams, operational stakeholders, and technical teams supporting U.S. healthcare clients.
- Support implementation, upgrade, optimization, and enhancement activities as applicable.
- Maintain accurate documentation of requirements, issues, testing

📌 Epic AMB Associate – Healthcare IT (Monterrey)
🏢 Impact Advisors Mexico
📍 Monterrey