Ready to take your career global?

Integral Payments is shaping how people and businesses move money around the world. As an AppOps Support Engineer, you will play a critical role in keeping business-critical applications and infrastructure reliable, resilient and ready for what comes next.

What you’ll own
- Drive production issues from investigation to resolution, using sound technical judgment to restore services quickly, meet service level expectations and protect the experience of our clients and teams.
- Own application, infrastructure and batch health across multiple environments, identifying risks early and ensuring scheduled jobs, client deliverables and service transmissions meet agreed service levels.
- Uncover root causes behind complex technical issues, using logs, stack traces, SQL-based data validation and system diagnostics to restore service and reduce recurring incidents.
- Use SQL and operational scripting to create better outcomes, strengthening troubleshooting, data validation,



reporting and recurring maintenance through practical automation and repeatable solutions.
- Influence platform stability through strong cross-functional partnerships, translating technical findings into clear actions and working with Product, Engineering, DevOps, QA, customer support and client teams to drive resolution.
- Identify and reduce recurring operational risks, using service reviews and incident insights to shape process improvements, strengthen reliability and create more efficient ways of working.
- Strengthen operational standards and knowledge, creating clear documentation and automations that align with governance, compliance and established support practices.
- Build your impact across a global payments environment, expanding your technical expertise while contributing to an ever-evolving platform that helps shape the future of commerce.

What you bring
- 4+ years of experience in production support, technical operations, systems administration or a related

📌 Application Support Engineer (México)
🏢 Global Payments
📍 México