Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work As a Pool Concierge, you’re not just assisting guests with special requests and services at the pool area – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here's what you'll do during a typical day:

• Delight our guests: Respond promptly and professionally to guest inquiries, requests, and concerns
• Welcome guests and attend to their pool-related needs including, but not limited to, providing clean towels and repositioning chairs and/or umbrellas.
• Conduct rounds of the pool area and remain available to address any guest requests.
• Offer additional services: Promote the sale of Balinese beds, bottles of wine and spa massages to increase the hotel's profitability.
• Promote hotel offerings: Share marketing materials and encourage use of hotel services and programs

Qualifications





What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a integral leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our awa

📌 Pool Concierge (Puerto Vallarta)
🏢 Hilton
📍 Puerto Vallarta