Job Description

Job Location: Queretaro

Working Model: Hybrid

Solution Support Expert

Do you want to work in a integral company where you can contribute to a more sustainable food production?

DeLaval is a leading developer, manufacturer and supplier of solutions for dairy farmers around the world. Through innovation, technology, and a strong commitment to animal welfare and farm profitability, we help our customers improve productivity while creating a more sustainable future for dairy farming.

DeLaval is now looking for a Solution Support Expert

In this role, you will act as the consultative owner of an assigned Aftermarket or Capital Goods portfolio, driving recommendations that influence market positioning, profitability, adoption, and long-term portfolio success. You will connect customer insights, market trends, commercial opportunities, and business performance to shape portfolio decisions throughout the product lifecycle.As a senior individual contributor, you will work across Product Management, Sales, Marketing, Service, and market organizations to support portfolio growth,



strengthen customer value propositions, and ensure successful commercialization of solutions.

This role requires strong commercial acumen, cross-functional influence, and the ability to translate complex market and customer needs into actionable recommendations.

This position will be based in Querétaro, Mexico.

Responsibilities

• Own and drive recommendations for an assigned portfolio throughout the product lifecycle.
• Analyze market trends, customer needs, and competitive dynamics to identify growth opportunities.
• Prioritize customer and field feedback to improve portfolio performance and customer value.
• Support pricing, positioning, and go-to-market strategies.
• Lead launch readiness activities and monitor post-launch performance.
• Develop business cases, forecasts, and portfolio performance analyses.
• Build strong relationships with customers, dealers, and internal st

📌 Solution Support Expert (Santiago de Querétaro)
🏢 DeLaval
📍 Santiago de Querétaro