Who We Are

Formerra is a preeminent distributor of engineered materials, connecting the world’s leading polymer producers with thousands of OEMs and brand owners across healthcare, consumer, industrial, and mobility markets. Powered by technical and commercial expertise, it brings a distinctive combination of portfolio depth, supply chain strength, industry knowledge, service, leading ecommerce capabilities, and ingenuity. The experienced Formerra team helps customers across multiple industries to design, select, process, and develop products in new and better ways – driving improved performance, productivity, reliability, and sustainability. To learn more, visit www.formerra.com.

Formerra leads in the market with the following key capabilities:

• Problem-solving mindset, based on ingenuity and backed by a skilled and experienced commercial team that brings differentiated insights across markets including healthcare, consumer, industrial and mobility

• Expansive material portfolio, including engineering thermoplastics and traditional polymers across leading material brands





• Integrated, long-standing relationships with leading, general suppliers

• Unparalleled and highly specialized technical, processing, and design support

• Regulatory-compliant material support and expertise

About the Role:

We are seeking a highly motivated and experienced Sr Representative, Customer Service to join our team in the Non-Durable Goods Manufacturing industry. As a Sr Representative, Customer Service, you will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction. You will be the first point of contact for our customers and will be responsible for resolving their inquiries and concerns in a timely and professional manner. Your main goal will be to build strong relationships with our customers and ensure their loyalty to our brand. This is a Hybrid position located in Saltillo Coahuila, Mexico.

Minimum Qualifications:

• Bach

📌 Senior Customer Service Representative (Saltillo)
🏢 Formerra
📍 Saltillo