Job Title- AJO Manager (Adobe Journey Optimizer)
Job Location- Full-Time | Remote / Mexico City, Bogotá, Costa Rica, Buenos Aires, Lima, São Paulo

About the Role:
We are seeking an experienced Adobe Journey Optimizer (AJO) Manager to lead the design, architecture, and delivery of enterprise-scale customer engagement solutions on Adobe Experience Cloud.
This is a client-facing leadership role requiring deep hands-on expertise in Adobe Journey Optimizer (AJO), journey orchestration, email operations, and marketing automation.
The ideal candidate will bring a strong blend of technical leadership, solution architecture, stakeholder management, and delivery excellence while working within a Integral Distributed Delivery (GDD) model.
The successful candidate will lead teams, guide clients through transformation initiatives, and deliver scalable, personalized customer experiences across digital channels.
Remote work is supported; candidates must be able to collaborate effectively during EST/CST business hours.
Key Responsibilities:
• Lead the end-to-end solution architecture, design,



and implementation of Adobe Journey Optimizer engagements.
• Own technical strategy, solution approach, estimations, delivery planning, and governance for AJO programs.
• Design and develop customer journeys, campaigns, and omnichannel engagement strategies utilizing AJO capabilities.
• Provide hands-on leadership in: Journey development and orchestration, Email channel configuration, Email template development, Personalization and audience segmentation, Experimentation and optimization capabilities
• Lead at least two enterprise AJO implementations from discovery through production deployment.
• Partner with clients to understand business objectives, customer engagement strategies, operational requirements, and marketing transformation goals.
• Collaborate with cross-functional teams including Adobe Experience Platform, Analytics, Data Engineering, CRM, and Marketing Technology stakeholders.
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📌 AJO Manager (México)
🏢 R3 Technology
📍 México