About Us
Jetour, established in 2018, is a Chinese automotive brand under the Chery Holding Group, headquartered in Wuhu, Anhui Province. Focused on producing SUVs and crossover vehicles, Jetour has quickly gained recognition for offering modern designs, advanced technology, and competitive pricing. The brand was created to target younger, family-oriented consumers, combining practicality with innovation. In a short time, Jetour has expanded its presence both domestically and internationally, positioning itself as a dynamic and ambitious player within the integral automotive market.

Purpose
Support the Parts & Accessories Customer Service, Customer Relations, Inventory, and Operations teams in delivering the most efficient and accurate spare parts process to Dealers.

Plans, coordinates and organizes all actions and means that guarantee the availability of spare parts, through the effective, timely and friendly establishment of control and monitoring spare parts & accessories sales standards, policies and procedures towards the dealer network.





This role is essential to maintaining after-sales customer service and supporting Service and Sales functions.

Position Tasks and Responsibilities
• Establish efficient communication with dealers and field managers through effective, timely and user-friendly control and monitoring mechanisms of established standards, policies and procedures.
• Direct assistance to the dealer for the correct selection of the part number, follow up on orders, pricing, back orders.
• Develop, implement and train commercial spare parts policies to Dealers, which includes:
• Ordering process
• Spare parts shipping process
• Claims, damage and material loss
• Dealers credit lines
• Payments schedule
• EPC & DMS system
• Ensure availability of parts & accessories through:
• Effective review and updating of back order, to keep it as low as possible.
• Search and confirmation of alternative parts or replacements.
• Confirm the effective delivery of th

📌 Spare parts Sales Specialist (Ciudad de México)
🏢 Jetour Soueast México
📍 Ciudad de México