Your Job

As an IT Support Engineer, you will serve as the primary local IT contact for site operations, supporting both IT and Operational Technology (OT) environments. You will be responsible for maintaining reliable, secure, and efficient technology infrastructure while partnering with manufacturing, business, and regional IT teams to support business continuity and operational excellence.

Our Team

Our team supports site operations through technology solutions that enable productivity, connectivity, and continuous improvement. This role works closely with local stakeholders, manufacturing teams, vendors, and regional support resources to deliver high-quality IT and OT services.

What You Will Do

• Serve as the primary onsite IT contact for hardware, software, and operational technology support.
• Troubleshoot, diagnose, and resolve IT and OT issues affecting site operations.
• Support and maintain networking infrastructure, end-user devices, conference room technology, and digital signage solutions.
• Install, configure, maintain, and replace standard hardware and technology assets.




• Coordinate local technology vendors and service providers.
• Support shop floor technologies and manufacturing device connectivity.
• Ensure compliance with enterprise standards related to cybersecurity, antivirus protection, patching, and infrastructure management.
• Assist with production transfers, infrastructure improvements, and technology-related projects.
• Partner with regional IT teams to identify and resolve network, server, storage, and infrastructure issues.
• Review system performance and support continuity of business operations.
• Communicate system outages, maintenance activities, and technology updates to stakeholders.
• Support secondary locations through remote and onsite assistance when required.
• Participate in hardware, software, and infrastructure deployment projects.
• Deliver outstanding customer service while balancing multiple priorities.

Who You Are

📌 IT Support Engineer (El Salto)
🏢 Molex
📍 El Salto