Sea Logistics Customer Care Specialist, Export (Monterrey)

Sea Logistics Customer Care Specialist, Export (Monterrey)

02 oct
|
Kuehne+Nagel
|
Monterrey

02 oct

Kuehne+Nagel

Monterrey

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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Join Kuehne+Nagel and play a key role in coordinating customer-focused export operations within our Sea Logistics team.

How you create impact

• Coordinate maritime export operations according to customer instructions and established procedures.
• Act as the main point of contact for customers, providing follow-up throughout the export operation.
• Coordinate ocean shipments with origin and destination offices/sites.
• Follow up on maritime export processes, ensuring timely execution and KPI compliance.
• Create and update Working Instructions (WI) and SOPs for assigned accounts.




• Support the implementation and reimplementation of maritime logistics business.
• Coordinate with OCC, Commercial, Finance and other internal teams involved in the operation.

What we would like you to bring

• Bachelor's degree in International Business, Industrial Engineering, Transportation Engineering, or a related field.
• 2+ years of experience in freight forwarding or international logistics, with experience in maritime operations.
• Advanced knowledge of Logistics and Incoterms.
• Knowledge of customs processes.
• Advanced English.
• Strong customer service, communication, organization and planning skills.
• Ability to manage conflicts, work under pressure and collaborate with different teams.

What's in it for you

• Join Kuehne+Nagel, a general leader in logistics, and be part of an international organization.
• Build your career in international maritime logistics and export operations.
• Gain exposure to customers, international teams and cro

📌 Sea Logistics Customer Care Specialist, Export (Monterrey)
🏢 Kuehne+Nagel
📍 Monterrey

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