Req ID: 391517

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Information Security Incident Response Manager to join our team in Remote, México (MX-MEX), Mexico (MX).
Job Description
Key Responsibilities:
• Manages the prevention and resolution of security breaches and ensure incident and problem management processes are initiated.
• Performs access management activities according to the policy.
• Implements and discusses security service audit schedules, review access authorization and perform the required access controls and testing to identify security weaknesses.
• Interacts with a general team of Cyber Security Analysts and specialists.
• Manages 2nd level triaging of security alerts, events, and notifications.
• Manages notifications of internal and/or external teams according to agreed alert priority levels, and escalation trees.
• Communicates status of response,



resolution and final root cause analysis to the appropriate stakeholders.
• Follows and updates established and/or ad-hoc processes and work instructions and create procedures where deficiencies are identified.
• Logs, manages and coordinates service requests through to resolution including the identification, isolation, resolution and escalation of IT infrastructure faults.
• Maintains an understanding of current and emerging threats, vulnerabilities, and trends.

Knowledge and Attributes:
• Advanced understanding of End Point Protection Software.
• Advanced understanding of Enterprise Detection and Response software.
• Advanced knowledge of technological advances within the information security arena.
• Advanced understanding of inter-relationships in an overall system or process.
• Advanced knowledge of information security management and policies.
• Advanced understanding risk management principles and frameworks is cr

📌 Information Security Incident Response Manager (México)
🏢 Ntt Data Services
📍 México