Windows Desktop Migration Engineer
Location: Mexico
Type: Full-time

Job Summary
We are seeking a technology engineer with 5 to 8 years of overall experience, including at least 3 years of Windows desktop migration experience (planning, cutover, validation, and post-migration issue resolution). As a Migration Engineer, you will work daily with a pre-assigned set of users to ensure their business-critical applications function correctly on their new Azure-hosted desktop. You will troubleshoot issues end-to-end, coordinate fixes with partner teams, and communicate clearly with users across diverse roles (e.g., trading, engineering, operations, senior management).
Responsibilities
• Execute user migrations following the factory playbook, tracking progress and outcomes
• Validate end-user functionality on NDS.Next desktops (e.g. M365 Suite, Firmwide common applications (e.g.digital assistant tools), Business apps from an internal app store, Web applications and line-of-business tools
• Perform application testing, defect reproduction, and regression checks before and after migration




• Troubleshoot and resolve issues across Windows, applications, and desktop environment configuration. Issues will be routed by the helpdesk team.
• Write clear user updates and technical notes; manage expectations and drive closure
• Provide structured reporting on your assigned workload (status, risks, blockers)

Eligibility Requirements
• Strong familiarity with Windows desktop environments and application behavior
• Proficiency in cloud application connectivity (Azure preferred) and access management, including core networking concepts and operational troubleshooting
• Python or Java coding proficiency for automation and diagnostics
• Strong debugging and problem isolation skills (logs, configs, repro steps)
• Strong application testing knowledge (test design, validation, regression mindset)
• Excellent written and verbal communication, including explaining technical issues to non-techni

📌 Windows Desktop Migration Engineer (Ciudad de México)
🏢 eClerx
📍 Ciudad de México