Remote | Full-Time | E-Commerce Growth Agency

Trivium Group is an Inc. 5000-ranked, Clutch Award-winning e-commerce growth agency. We manage the growth of brands doing over $700 million in annual Amazon revenue, and we help them scale profitably on the world's most competitive marketplaces. Our Senior Account Managers don't manage accounts — they own outcomes.
We're hiring a Senior Account Manager to manage a portfolio of e-commerce clients. E-commerce client management experience is required; Amazon experience is a bonus, not a requirement. You'll need real performance-marketing instincts, speed, attention to detail, and the ability to treat every client like your own business.
You won't be doing it alone. You'll sit on top of a very capable team — PPC and Amazon strategists, creative, listing and data specialists, plus our internal AI ops agent (Viktor) — so your job is to own the relationship and the outcome, not to personally execute every task.

Requirements

What You'll Actually Do

Own a portfolio of 20-40 e-commerce brands end-to-end




• You are the single point of accountability for client results and retention.
• Run onboarding, set strategy, deliver results, retain the account — the full lifecycle.
• 2-hour response time during business hours, no exception.

Own onboarding like it decides the account — because it does
• The first 30 days determine whether a client renews. We treat onboarding as strategy, not paperwork.
• You set expectations, goals and the measurement plan before anyone touches a campaign.

Drive results, not reports
• Analyze brand performance and profitability weekly.
• Diagnose problems before the client notices them.
• Translate numbers into clear, confident client communication.

Execute with precision
• Build and follow structured processes for every account (audits, research, campaign architecture, optimization cycles)
• Log every change. Document every decision. Nothing slips through the cracks.
• Coordinate with your strategists d

📌 Senior Account Manager (México)
🏢 Trivium Group
📍 México