Remote - Technical Support Advisors (Ciudad de México)

Remote - Technical Support Advisors (Ciudad de México)

02 oct
|
Bringit Mexico
|
Ciudad de México

02 oct

Bringit Mexico

Ciudad de México

We are Bring IT
About the Role
We are seeking a Senior NetSuite Consultant to join our Managed Services team and serve as a trusted advisor to our growing portfolio of NetSuite customers. This role is adecuado for a highly experienced consultant who thrives on solving complex problems, optimizing system usage, and delivering continuous value across multiple engagements.
You will work closely with clients to understand their business needs, troubleshoot issues, enhance their NetSuite configuration, and help them evolve their platform post-implementation.
What You'll Do
Client Advisory & Support
Serve as the primary functional expert for assigned clients, providing ongoing support across Finance, Order Management, Procurement, Inventory, Projects, or other applicable modules.
Manage and prioritize a queue of support requests, enhancement needs, and small-scale projects.
Conduct regular system reviews and recommend optimization opportunities aligned with client business goals.
Troubleshoot issues, perform root cause analysis, and provide timely and accurate resolutions.




Configuration & Solution Delivery
Design, configure, and deploy NetSuite enhancements including workflows, forms, saved searches, dashboards, KPIs, and custom records.
Collaborate with technical teams for custom scripts, integrations, and complex solution design.
Execute small-to-medium-sized projects, such as module rollouts, new subsidiaries, customizations, or process redesigns.
Perform data imports, configuration updates, functional testing, and documentation.
Relationship Management
Build strong, proactive relationships with client stakeholders and serve as their go-to NetSuite advisor.
Participate in quarterly business reviews to provide insights, roadmap recommendations, and value-driven updates.
Clearly communicate timelines, risks, and requirements to clients and internal teams.
Quality & Governance
Follow internal delivery and change management processes while ensuring SOX and audit compliance wh

📌 Remote - Technical Support Advisors (Ciudad de México)
🏢 Bringit Mexico
📍 Ciudad de México

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