• Receives inbound Key+ tier leads and establishes relationships to qualify and facilitate customer introductions to UL sellers.

• Networks to make new business contacts using market research, web-based tools, and social media; follows the standard operating procedures and approaches contacts via electronic communication methods (email, phone, video, etc. ).

• Understands customer needs and can identify potential opportunities for UL to provide value. Ensures smooth handoffs to sellers to maximize conversion of lead to sale.

• Works under moderate level of supervision to qualify inbound and outbound leads generated by multiple channels (e.g.

• marketing, customer outreach, Field Engineers, etc.) to ensure prospect meets a defined set of criteria.

• Follows leads through beginning of sales cycle, handing off qualified leads to the appropriate salesperson, tracking leads through sales cycle, and ensuring lead follow-up.

• Maintains industry knowledge to understand customer needs and opportunities for UL products / services.





• Provides inbound and outbound lead generation and qualification for Account Executives (AEs) with which they are aligned in order to support Key+ new logo acquisition.

• Provides inbound and outbound lead qualification support for existing accounts in the Key+ tiers; routes additional qualified inbound leads to appropriate sellers in the Commercial and SMB tiers.

• Collaborates with account teams to understand and build optimal lead pipeline and more efficiently qualify and identify high-potential leads from existing accounts.

• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.

• Performs other duties as directed.

Qualifications
• 2+ years of experience in sales, business development, customer service, account management, project coordination, or similar customer-facing roles.
• Strong English communication skills, both written and verbal.
• Experience engaging custom

📌 Administrative Specialist, Sales Support (Ciudad de México)
🏢 UL Solutions
📍 Ciudad de México