Job Description
About Kendra Scott
We are a fashion-lifestyle brand of big dreams, colorful confidence and inspired design. Founded on Family, Fashion and Philanthropy, we believe that our employees and customers are the heart and soul of our brand, and that giving back is the truest form of success. Fashion meets innovation in the design of our two state-of-the-art facilities based in the heart of Austin, Texas, and overflows into the design of our growing retail environment across the country.

Position Overview
As a Key Holder, you support the Store Leadership Team by rocking out strong WAM (WOW Awareness Manager) segments and ensuring a WOW guest experience You assist with daily operations of the store as needed. You give input on training, motivating, and celebrating Stylists and team members. You have a passion for driving stellar results and amplifying our brand purpose. Most importantly, you represent the Kendra Scott culture uniquely and positively

Your Responsibilities
• You’re Customer Focused You model and teach WOW service with a “customer is our boss” mentality.



You use the WOW Service Principles to connect with every guest and make a Difference in their Day You take pride in training and developing Stylists to ensure they provide WOW experiences. You go above and beyond to ensure all guests feel welcome and seen.
• You Drive Results: As an emerging leader you are learning the importance of driving sales by maximizing overall store productivity and building guest connections through WOW experiences.
• You Build Networks: You assist in finding ways to build brand awareness through philanthropic efforts and other community initiatives. You help achieve event and giveback goals. You believe in our impact and want others to know more
• You Instill Trust: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you adhere to Kendra Scott policies and procedures, and you do the right thing - always.
• You Communica

📌 Retail Key Holder (San Antonio Texas)
🏢 Kendra Scott
📍 San Antonio Texas