Support recurring and ad hoc reporting and analytical requests across the Americas Operations organization.
Partner with business stakeholders to clarify requirements, understand business needs, define expected outputs, and deliver timely reporting support.
Prioritize and complete requests accurately and in alignment with business priorities and established timelines.
Translate data into clear findings and effectively communicate updates and insights to leadership and non-technical stakeholders.
Reporting & Operational Support
- Support recurring and ad hoc reporting and analytical requests across the Americas Operations organization.
- Partner with business stakeholders to clarify requirements, understand business needs, define expected outputs, and deliver timely reporting support.
- Prioritize and complete requests accurately and in alignment with business priorities and established timelines.
- Translate data into clear findings and effectively communicate updates and insights to leadership and non-technical stakeholders.

Reporting Maintenance & Data Quality




- Maintain existing operational reports, dashboards, queries, and recurring data outputs to ensure continued accuracy, reliability, and usability.
- Monitor reporting outputs and identify potential data quality, functionality, or performance issues.
- Troubleshoot reporting issues, query errors, and data discrepancies, partnering with stakeholders and technical teams as needed to determine root causes and support resolution.
- Perform routine data validation and quality checks to ensure reporting outputs are complete and accurate.

Reporting & Analytics Development
- Develop new reports, dashboards, queries, and analytical outputs with guidance based on defined business requirements.
- Use SQL, Tableau, Tableau Prep, Google Cloud Platform, and Microsoft Excel to support reporting, data preparation, visualization, and operational analysis.
- Translate business questions into clear, actionable reporting and a

📌 Operations Analyst (Centro)
🏢 IHG Hotels & Resorts
📍 Centro