Description -Job Summary The Supply Chain Performance Analytics Lead is responsible for ensuring the accuracy, consistency, relevance, and effective governance of key performance indicators that support Service Supply Chain decision-making. This role serves as a critical bridge between business stakeholders, functional subject matter experts, and technical data teams to define, validate, maintain, and continuously improve operational metrics and reporting outputs. The position drives proactive data quality monitoring, supports KPI issue resolution, enables clear performance communications for leadership forums, and contributes business context to the design and adoption of new metrics as organizational needs evolve. Main Responsibilities* Own the stewardship of Service Supply Chain Operational Performance KPIs, including definition, enablement, maintenance, accuracy, timeliness, and ongoing relevance to business needs.* Serve as the subject matter expert for performance metrics,



bridging business requirements and technical implementation across Service Supply Chain functional SMEs and the Data Enablement organization.* Lead the identification, prioritization, and resolution of KPI-related issues, ensuring root causes are understood and corrective actions are implemented effectively.* Execute proactive quality assurance for Operational KPIs through regular monitoring, validation, and tracking of metric health, data integrity, and reporting accuracy.* Communicate KPI issues, risks, dependencies, and resolution plans clearly and proactively to functional stakeholders, business owners, and technical partners.* Evaluate and propose improvements to metric logic, reporting processes, automation, data quality controls, and governance practices to increase accuracy, efficiency, and scalability.* Test and validate change requests, enhancements, and new metric implementations to ensure they meet approved business definitions and technical requirements.* Provide guidance to bus

📌 Supply Chain Performance Analytics Lead (San Pedro Tlaquepaque)
🏢 HP Inc Poland
📍 San Pedro Tlaquepaque