Position Summary

The FA & TS Supervisor (2nd Shift) is responsible for leading, supervising, and coordinating the daily operations of Failure Analysis (FA), Technical Troubleshooting (TS), and PCBA Repair teams within the RMA area for server manufacturing/repair operations. This role bridges administrative management and deep technical oversight, ensuring that engineers and technicians efficiently diagnose, troubleshoot, and perform component-level rework (including BGA, Miniwave, and fine-pitch soldering) on complex server PCBAs. The FA & TS Supervisor ensures strict compliance with turnaround time (TAT) targets, quality metrics, yield goals, safety standards, and inventory integrity during the shift.

Key Responsibilities
- Shift Supervision & Resource Allocation:
- Direct, organize, and monitor second-shift activities for RMA Troubleshooting Engineers and Repair Technicians.
- Assign daily workloads, manage headcount, and balance priorities based on backlog targets and operational Turnaround Time (TAT).




- Conduct shift handovers to ensure seamless operational continuity between shifts.
- Technical Guidance & Escalation:
- Provide advanced technical leadership in failure analysis and diagnostic procedures on multi-layer server PCBAs.
- Act as the primary technical escalation point for complex, intermittent, or repetitive failure modes.
- Validate and approve scrap vs. repair disposition criteria for high-value components.
- Rework & Process Oversight (BGA & Miniwave):
- Oversee and validate complex rework processes, including BGA (Ball Grid Array) reballing/replacement, Miniwave selective soldering, and SMT/Through-Hole component replacement.
- Ensure proper thermal profiling and calibration for BGA stations, Miniwave equipment, and specialized repair tools.
- System & Data Tracking (ERP/SAP/MES):
- Guarantee accurate and real-time data entry into internal systems (ERP/SAP/MES) regarding failure modes, root cause codes, serial numbers, movement transactions, and

📌 FA & TS SUPERVISOR (Ciudad Juárez)
🏢 INVENTEC
📍 Ciudad Juárez