Location:
Mexico, home-based with frequent domestic and international travel Onebeat helps retailers improve inventory decisions and business performance. We are looking for an experienced implementation and delivery professional with deep fashion and apparel retail expertise to manage customer software implementation projects from discovery and scoping through go-live, stabilization, and adoption. This is a hands-on individual contributor role with direct accountability for project execution and delivery.
You will turn business requirements into actionable software implementation plans, coordinate customer and internal teams, resolve blockers, and drive milestones to completion. Success is measured by implementations delivered within the agreed scope, on time, to quality standards, and aligned with business outcomes. The role requires both strong fashion retail knowledge and proven experience delivering software implementations.




You should be comfortable discussing retail processes with business stakeholders and working with Product and technical teams to translate those processes into a working solution. Reporting to the Regional Director of Customer Success & Delivery, you will work closely with Product, Customer Success, and Sales to ensure a clear transition from agreed customer requirements to successful implementation and daily use.
You will spend about 50% of your time at customer sites, leading workshops, coordinating implementation activities, and supporting testing, training, and go-live.
Own day-to-day delivery of retail software implementations, from discovery and kickoff through configuration, testing, training, go-live, and stabilization.
Build and manage project plans covering scope, milestones, owners, dependencies, resource needs, and acceptance criteria. Track progress and hold stakeholders accountable for commitments.
Proactively identify risks, remove blockers, manage scope changes, and drive decisions. Escalate issues early with clear options a

📌 Retail Software Implementation (Ciudad de México)
🏢 onebeat
📍 Ciudad de México