01 oct
|
Confiemx-Taadmin
|
Tijuana
01 oct
Confiemx-Taadmin
Tijuana
Unknown is seeking a Workforce Management (WFM) Planner/Scheduler to analyze historical data, forecast call volumes, and optimize staffing to meet service levels. You will coordinate with multiple departments to communicate schedules and maintain production efficiency, while producing reports that summarize performance and forecasts.
The role emphasizes accuracy, collaboration with cross-functional teams, and the ability to translate data insights into actionable staffing plans, with a focus on
📌 WFM Forecasting (Tijuana)
🏢 Confiemx-Taadmin
📍 Tijuana